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DAR Handbook
The DAR Handbook describes basic rules for accreditations granted within the DAR till 31 December 2009.
Changes to the DAR Handbook will no longer be made.
Handbook of DAR - 8. Complaints Procedure
4th Edition As of 31 December 2009 |
General Procedure
Complaints about the accreditation bodies' work are treated pursuant to their internal complaints procedures according to ISO/IEC 17011 (Chapter 5.9 or 7.10).
All complaints relating to the representation of the German accreditation system abroad are forwarded to the BMWi.
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